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Hiring for L1 Support Incident Management , Change Management, PUNE Cmmilevel5 Pune for Exp. 1 - 2 Y (Pune Job)

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Job Description:incident Management , Change management, Problem management L1 SUPPORT Essential Skills 1.Basic understanding of Incident/Problem/Change and Release disciplines 2.Excellent written and verbal communication skills 3.Ability to work independently and make objective decisions independently 4.Excellent troubleshooting and problem solving skills 5.Ability to work in a matrix managed organization 6.Excellent team work 7.Production of high quality documentation 8.Experience in handling users/Helpdesk 9.Good understanding of the internal and external environments required to deliver the IT solutions 10.Strong and proven results in Incident Management and other ITIL disciplines

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Posted on: Saturday, 20 May, 2017  08:45
Expires On: Sunday, 21 June, 2020  18:30

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