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SALES FORCE course in Hari Technologies (Bangalore)

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Cloud Computing Introduction:
• Introduction
• Evolution of Cloud Computing
• Comparison with other computing technologies
• Characteristics of Cloud computing
• Advantages and Disadvantages
• Classification of Cloud Services
• PAAS(Platform As A Service)
• SAAS(Software As A Service)
• IAAS(Infrastructure As A Service)
Identity Conformation:
• CRM functionalities , Products of SF, Login to SF page
• Sales Architecture, Accounts ,Contacts, Lead, Cases
Customization:
• Create Custom Profiles and Users
• Custom Objects & Custom Fields & Custom Tabs
• Customizing Relationships ,Formula fields and Rollup summery fields
• Define Dependent Picklists
• Customize page Layouts , Records Types
• Customize Standards related lists
• Learn About Record Types & Business Processes
• Use Field Level Security
Security & Access:
• Set Organization-Wide Defaults
• Role Hierarchy , Public Groups, Queues, Permission Sets
• Sharing Rules
Workflow:
• Define Workflow
• Set up workflow rules
• Setup workflow tasks & Email Alerts & Field Updates
• Time dependant workflows
Approval Process:
• Plan Approaches using workflow
• Use the approval wizard – standard vs. jump start
• Create workflow approvals Data Validates:
• Learn about Sales force CRM Data Validation
• Create data Validation Rules
• Learn about the Custom fields & Unique properties
Company Profile:
• Company Information
• Fiscal Year
• Business Hours
• My Domain
• Language settings
Data Utilities:
• Import records using the Data import wizards
• Apex data loader tool and Workbench excel connector
Extending Salesforce CRM:
• Learn about Custom Wed Tabs & VF Tabs
• Build a Custom tab
• Password Policies
• Trusted IP Ranges
• Assignment Rules
• Delegated Administration
Analytics:
• Create Report Types
• Create Custom Types
• Learn about Advanced filters and Conditional Highlighting in Reports
• Use Custom Summary formulas
• Create Dashboards
The App Exchange:
• Learn about App Exchange
• Install an App
• Uninstall an App
Communication Templates:
• Email Templates
• Letterheads
Calendar and Remainders:
• Calendar sharing
• Remainders
Integration:
• Salesforce to Salesforce integration
• Salesforce to Java integration
Development
Introduction to Apex : Apex Language Fundamentals:
• Data Types(Primitive Data Types, sObject Types)
• Writing Anonymous Blocks with Apex Data types
• Use DML Statements
• Sample Programs using the above concepts
Retrieving Records from the Database:
• sObject Relationships
• SOQL, SOSL, Apex Sharing
• Sample programs using the above concepts
Collections:
• Types of Collections
• Creating an Apex Class
• Calling a Class Method
• Alternative Apex Class Creation
Triggers:
• Trigger Events, Trigger Syntax, Trigger Context Variables
• Context Variable Considerations, Bulk Triggers
• Sample Programs using above concepts(using maps and sets in the Bulk Triggers)
• Order of Execution
• Governor Limits
Deployment (Testing Apex):
• Development overview (Understanding Testing in Apex)
• Annotations
• Testing Examples
• Sample programs using the above concept
Batch Apex & Debugging Apex & Apex Scheduler
Deploying:
• By using Changes Sets
• By using Force.com IDE tool
• By using Force.com Migration tool kit
Visualforce Pages
Introduction about Visualforce:
• What is Visualforce Page?
• Visualforce Markup
• Visualforce Controller
• Where can Visualforce Pages can be used?
• How is Visualforce Architecture?

Understanding Simple Variables and Formulas:
• Global Variables
• Basic Formulas
• Conditions
• Creation of Visual force Pages using Tags
Page tags, Input tags, Output tags , Action tags, Select tags, Other tags

Overriding Buttons, Links, and Tabs with Visualforce

Controllers
• Standard Controllers
• Custom Controllers
• Controller Exceptions
• Sample programs using above concepts

Service Cloud console in Salesforce:
• Setting service cloud console
• Live Agent Implementation
• Email to Case
• Self-Service on the Web
• Public Solutions in Salesforce
• Setting Case Assignment Rules

Case & Lead Management :
• Web to cases
• Web to Leads
• Case Assignment rules
• Case Escalation rules
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Posted on: Friday, 03 March, 2017  07:11
Expires On: Friday, 30 August, 2019  01:41

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