Hiring for Research Director, IT Service Management, Flexible work Location Withi in Bengaluru/Banga (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:What makes Gartner Research a GREAT fit for you When you join Gartner Research, you ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. You ll deliver must-have research through compelling client interactions, and contribute to our double-digit growth by providing our clients worldwide the unbiased insight they need to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration you ll not only help clients deliver on the promise of digital, you ll grow your career and the scope of your impact across industries. Our culture demands hard work and rewards it with exceptional opportunity. If you re always looking for what s next in technology, Gartner is looking for you.About this role: A Research Director in the IT Service Management area will apply broad knowledge of IT service management technologies, vendors, and deployment issues. Additionally there will be a focus on non-technology aspects of IT service management, including IT process implementations and IT organizational challenges. The Research Director will also understand general IT Operations processes and technologies. This position will provide advice to clients on best practices for optimizing IT service management and IT operations as well as guidance to clients on evaluating and selecting technologies and tools.In this role, you will: Research and gather data in support of analysis and position development in areas related to IT service management Perform research by reading, networking with clients, industry contacts, vendors and analysts, and by evaluating and analysing information.Participate in research meetings, and conduct interviews, surveys, and reviews of statistical analysis.Create specified written research in fulfilment of Gartner' s commitment to clients and as defined in annual job commitmentsRespond to client inquiries as required, providing individualized advice to user or vendor clientsDefine, lead and conduct client audio teleconferences.Present at multiple conferences as an industry expert.Provide sales support by speaking to prospective and existing clients by telephone and through face-to-face sales calls.Take press calls relevant to research expertise areas to promote the Gartner brand.