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Hiring for Job : Tele Counselor :- Pashim Vihar (delhi) in Delhi/NCR(National Capital Region), for E (Delhi Job)

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Job Description:Job Description ENQUIRY HANDLING TELEPHONIC (INBOUND) Extending a very warm welcome to calling parent / student by saying Good Morning / Afternoon / Evening, FIITJEE Centre Verifying that the caller is not our existing student or a parent of existing student Asking basic information like name, location, class studying in, program interested in, phone number etc. Providing all information sought precisely Provoking parent / student to ask questions that reveals the strength of FIITJEE Making parent / student understand all points given under Reasons why FIITJEE is considered to be the Best Ensuring parent / student conceive a Positive Word of Mouth which brings more potential parents & amp amp students Closing the call after verifying, that all questions have been answered Recording the information physically and electronically Archiving the information and presenting the same for Audit Query resolution thats Admission Documentation required Academics Data Window Batch commencement etc. ENQUIRY HANDLING POSTAL / E-MAIL Archiving the Letters / e-mails chronologically and systematically for easy retrieval Providing the information sought by the best means possible Recording the information extracted from the letters / e-mails electronically Archiving the information and presenting the same for Audit ENQUIRING HANDLING Following up and confirming the receipt of the results Offering to clear doubts of parents / students with respect to the results Communicate admission test result how to check result online Explain performance report card to student and parents REPORT MANAGEMENT Compilation of data received from the Toll Free Number Follow up of Queries Closure of queries ACADEMICS OPERATION RELATED Tele-invitation for POP (Parents Orientation Program) Tele-invitation for SOP (Students Orientation Program) Tele-invitation for OP (Orientation Program) Result compilation Tele invitation for Goal Setting Program Tele invitation for Parents Teacher Meeting Batch timing communication Special classes/Extra classes etc. Any other outbound calls that may be required from time to time Note: Excellent Communication skill is required for this profile Please find below the vanue details for walk in FIITJEE LTD.& amp nbsp 23, Main Rohtak Road, Paschim Vihar Extension, Paschim Vihar, Delhi, 110063 Walkin Time 12 PM to 3 PM Contact Person: HR Mohit Tyagi & amp nbsp 9711229186 ,7042293336 Kindy carry your resume and a passport size photograph. Thanks and Regards, Mohit Kumar Tyagi& amp nbsp HR-Manager& amp nbsp FIITJEE& amp nbsp Ph:& amp nbsp 9711229186 ,7042293336 Email: [email protected] .com& amp nbsp


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Posted on: Thursday, 13 April, 2017  08:43
Expires On: Sunday, 21 June, 2020  18:30

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