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Hiring for Incident Management Support - Hiring only Immediate Joiner Coimbatore for Exp. 1 - 3 Year (Job in Kolkata)

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Job Description:Incident Management Support Engineer< br> < br> Required Skills:< br> < br> Hands on experience in service management (Incident , Problem and change management) using BMC Remedy or any other ticketing tool < br> Excellent (written and verbal) communication skills and interpersonal skills are mandatory< br> Good analytical and problem solving skills< br> ITIL V3 Foundation certification will be added advantage< br> < br> Responsibilities:< br> < br> Monitoring, Tracking and resolving tickets as per SLA< br> Tracking Problem/Change Management tickets till closure< br> Prepare and submit the required adhoc IM reports to management < br> Maintain/Update knowledge base.< br> Coordinate with L3 support teams for timely closure of tickets.< br> < br> If the above opportunity is of interest to you, do revert with your updated resume immediately along with the below details.< br> < br> Total Experience:< br> Relevant experience in BMC Remedy:< br> Current CTC:< br> Expected CTC:< br> Reason for job change:< br> Current Location:< br> Official Notice Period:< br> How soon you can join:< br>


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Posted on: Thursday, 04 April, 2019  10:07
Expires On: Tuesday, 27 June, 2023  18:30

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