Hiring for Account Management Lead in Delhi, Mumbai for Exp. 3 - 5 yrs at LimeTray.,Mumbai (Job in Mumbai)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:An Account manager at LimeTray is majorly responsible for servicing the clients and generating revenue via up selling, cross selling and renewals. As a Regional Account Manager, you would be responsible for building, leading, training, managing the development of key account management team. The person will be responsible for ensuring all the key accounts of a region are engaged and satisfied. This is a leadership role to ensure leadership on key accounts in the region and to ensure repeat revenue from them as well as to grow the accounts Hire, train and benchmark the account managers for the region to develop a strong team of Account Managers Drive a culture of excellence and establish trust amongst the merchant community Be responsible for enterprise accounts of the region and be in constant touch with them Monitor health of the region portfolio by closely tracking the key metrics - revenue, penetration, usage and churn Actively develop local client success stories for helping the acquisition team acquire similar clients Collaborate actively with GMs for monthly goal setting and performance review of the region' s AM teams Liaise with Central Customer Success team to drive product adoption and reduce churn Work closely with Central Product Team to chart out strategies to increase product penetration in the region.